U4 Blog

Friday, September 22, 2006

Online LD Form

Zak (Director of IT) has been working this week on a new online interface for agents or wholesale customers to submit their additions or deactivations over the web rater then sending an via email. This will allow U4's provisioning department to get all the accurate information needed to provision an order. Zak and I have had a brief conversation today on how we can automate this process one step further and put the information into our billing system, eliminating two people out of the process of that email that we currently get. This doesn't mean their job goes away, it just means we have automated a meaningless task. We will let our wholesale customers and agents know as soon as we launch this online form.